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Customers
How Fianto creates a customer for each paying wallet, what the email on it means, and how to find one in the dashboard.
A customer in Fianto is a wallet that has paid you. Customers ("Each wallet that has paid you.") lists them, and each customer's page shows their most recent orders, payments and subscriptions.
When a customer is created
Fianto creates a customer only when a payment from a wallet finalizes, and only once per wallet: every later payment from that wallet belongs to the same customer. An order nobody has paid has no customer yet.
"A customer is one wallet. The same person paying from a second wallet is a second customer." The wallet that counts is the one the USDC actually came from.
The email on a customer
The email is what the payer typed at checkout, if they typed one. Fianto does not verify it, and the dashboard shows it as "entered by the payer, not verified". A later payment with the email left blank never erases one that is already there.
Do not treat the email as proof of identity
Anyone can type any address at checkout. Use it to reach the payer, not to confirm who they are.
Only in the dashboard
Customers are only in the dashboard: the v1 API has no customers endpoint. To take the list elsewhere, use Export on the Customers page.
Finding a customer
Search is exact: paste a whole customer id (CUS-12 or fian_cus_…), a whole wallet address or a
whole email. Part of an address or an email finds nothing.
See also
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Orders and payments
What each order and payment status means in the dashboard, when an order counts as paid, and what to do when USDC arrives that Fianto did not accept.
Subscriptions
Sell a recurring price, follow renewals and past-due subscriptions, and cancel a subscription from the dashboard, knowing what a cancel does not do.