PayersPaying
Buying from a shop
Buy from a merchant's shop at <name>.fianto.xyz, pay on Fianto's checkout page, and find what you bought on the receipt and in your email.
Some merchants sell from a shop of their own at an address like https://<name>.fianto.xyz. You pick
a product there, pay on Fianto's checkout page from your Solana wallet, and the shop's receipt page
then shows what the merchant wrote for you: a message and, often, a link.
Before you start
- What you need to pay: see Paying with Fianto. A Solana wallet, USDC in it, and a little SOL.
Steps
Pick a product
Each product on the shop has a button such as Buy, Book, Join, Subscribe or Support. It opens the product's page: its description, its points and every price it is sold at. When it has several prices, choose one under "Choose a price". You buy one price of one product at a time.
Give your email, if you want to
The "Email" field says what it is for: "We send your receipt here." (for a subscription, "We send your receipt and what you bought here."). Some products require it; others mark it "Optional", and some don't ask. The shop fills it in on the checkout page, where it is shared with the merchant so they can reach you, and it is where Fianto sends what you bought.
Pay on the checkout page
Click the product's button. The shop sends you to Fianto's checkout page for that one price, which stays open for 30 minutes. Pay as described in Paying with Fianto; to change your mind, cancel there and you return to the product page.
Open your receipt
After a one-time payment, the checkout's receipt has "Continue to" the shop: it opens the shop's receipt page. It shows "Confirming your payment…" and updates on its own until the payment is confirmed, then "Thank you, your payment is confirmed", "A message from the merchant" and the merchant's link. For a subscription it also has "Manage your purchase", which opens the portal.
The email you get
If you gave an email, Fianto emails you "Your purchase from" followed by the merchant's name, once the purchase is paid: the product, the merchant's message and link, "Your receipt and download:" with the receipt's address, and for a subscription "Manage your subscription:" with the portal's address. The merchant wrote the message; replies go to the merchant's support email. This is the only email Fianto sends you, and only when you buy from a shop: there are no renewal emails.
There is no link from a subscription's checkout back to the shop's receipt: when you subscribe, that email is how you get the merchant's message and link. If you gave no email, nothing is mailed to you.
Anyone you forward the email or the receipt link to sees the same message and link, so keep them to yourself.
Check it worked
The shop's receipt page shows "Thank you, your payment is confirmed" with the merchant's message, and, if you gave an email, "Your purchase from" the merchant is in your inbox.
Troubleshooting
| You see | Why | Fix |
|---|---|---|
| "Enter your email address to continue." | This product requires an email. | Type your email, then click the button again. |
| "That email address does not look right." | The email is not a valid address. | Check it for typos. |
| "Too many attempts from your network. Wait a moment and try again." | Many purchases were started from your network in a short time. | Wait a moment, then try again. |
| "This item cannot be bought right now. Try again later." | The shop could not start the checkout, for example because the price or product was just ended. | Try again later, or contact the shop. |
| "This checkout ended before a payment was confirmed. If you paid, contact the shop." | The checkout expired or was cancelled before a payment was confirmed. | If money left your wallet, write to the shop at the support email shown. |
| "This shop does not exist" | The address is wrong, or the shop is not available. | Check the address with the merchant. |
See also
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